At WS999, your personal information is handled with the same care you expect from any trusted Pakistani service. This Privacy Policy explains clearly what data we collect, why we collect it, how it is stored securely and exactly what rights you have over it.
All data encrypted in transit. Your account and payment details are safe at all times.
Your personal data is never sold to advertisers, data brokers or any third party.
Access, correct or delete your data at any time by contacting WS999 support.
WS999 collects only what is genuinely necessary to run your account and process PKR payments.
This Privacy Policy describes how WS999 — operating at ws999.biz — collects, uses, stores and protects the personal information of players registered on the platform. WS999 is an online gaming and sports betting platform built specifically for players in Pakistan, and this policy is written to reflect the expectations and rights of Pakistani users.
By creating an account at WS999 or by continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your data is handled. This policy forms part of the broader legal relationship between you and WS999, alongside the Terms and Conditions available at /terms-conditions.
The short version: WS999 collects only what it needs to run your account, process PKR payments and comply with responsible gaming rules. Your data is never sold. You can ask us what we hold about you at any time, and you can ask us to delete it when you close your account. The full details are below.
If you have any question about this policy or about how your data is used before reading further, the WS999 support team is available 24/7 via live chat on the platform or at support@ws999.biz. We would rather you ask than remain uncertain about something as important as your personal data.
WS999 is an online gaming platform operating at ws999.biz, providing sports betting including cricket and PSL markets, live casino games, Roulette, Andar Bahar, and Ludo Games to players in Pakistan. All transactions on the platform are conducted in Pakistani Rupees (PKR).
For the purposes of this Privacy Policy, WS999 is the data controller — meaning we are the entity responsible for deciding how and why your personal data is collected and used. If you wish to exercise any of your data rights or raise a privacy concern, you should contact WS999 directly using the contact details in Section 15 of this policy.
WS999's platform is designed, operated and maintained with Pakistani players as the intended audience. All data handling practices described in this policy are structured with the interests and expectations of Pakistani users in mind.
WS999 collects personal data in two main categories: information you provide directly to us and information that is generated automatically through your use of the platform.
WS999 does not collect sensitive categories of personal data such as religious beliefs, political views, health information or biometric data. We collect only what is necessary and proportionate for the operation of a gaming platform serving Pakistani users.
WS999 collects personal data through the following channels:
WS999 does not purchase personal data from third-party data brokers, does not scrape personal data from social media, and does not receive personal data about you from any source other than your direct interactions with the WS999 platform and the automatic technical data generated by those interactions.
WS999 uses personal data only for specific, legitimate purposes. The table below summarises the main uses:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, mobile number, date of birth, password | Contract performance |
| Processing deposits and withdrawals in PKR | Payment method identifiers, transaction amounts | Contract performance |
| Age and identity verification | Date of birth, CNIC where requested | Legal obligation |
| Fraud prevention and security monitoring | IP address, device data, login history | Legitimate interest |
| Responsible gaming compliance | Betting history, session data, self-exclusion requests | Legal obligation / legitimate interest |
| Customer support | Support chat and email history | Contract performance |
| Platform improvement and analytics | Aggregated, anonymised session and usage data | Legitimate interest |
| Promotional communications (with consent) | Mobile number, communication preferences | Consent |
WS999 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. For example, account suspension decisions based on suspicious activity are reviewed by a member of the WS999 team before action is taken, not purely by automated system.
Because WS999 operates exclusively in Pakistani Rupees and uses local payment methods, the way payment data is handled is particularly important to Pakistani players. Here is how it works in practice:
When you make a deposit or withdrawal via a Pakistani mobile wallet, WS999 receives confirmation of the transaction and the wallet identifier (typically your registered mobile number) from the payment processor. WS999 does not store your full wallet PIN or authentication credentials — those are handled entirely by the respective mobile wallet provider and never pass through WS999 systems.
For bank transfer deposits and withdrawals, WS999 receives your bank account details to the extent necessary to process the transaction. This information is used only for the specific transaction and is not stored beyond the period required for transaction record-keeping and audit purposes.
Card payments at WS999 are processed through a certified payment gateway. WS999 does not store full card numbers on its own servers. Card data is tokenised by the payment gateway in compliance with standard payment security protocols. WS999 receives only a transaction reference and partial card details (last four digits) for record-keeping.
WS999 requires that all payment methods used for withdrawals match the name registered on your WS999 account. This is a security measure to protect your funds from being redirected to an unauthorised party, not a data collection exercise.
WS999 uses cookies and similar browser-based storage technologies on ws999.biz. A cookie is a small text file placed on your device by a website that you visit. WS999 uses cookies for the following purposes:
WS999 does not use cookies to serve third-party advertising, does not share cookie data with advertising networks, and does not use cross-site tracking cookies that follow you across other websites you visit outside of ws999.biz.
You can manage cookie preferences through your browser settings. Most mobile and desktop browsers allow you to view, delete and block cookies. Blocking essential cookies will prevent you from logging in to your WS999 account, as session management depends on them.
WS999 does not sell, rent or trade your personal data to any third party. Data is shared only in the following limited and specific circumstances:
None of the above sharing arrangements involve your data being used for advertising, marketing profiling or commercial purposes by the receiving party. When WS999 shares data with a third party, it is for one specific, necessary purpose and is not a general data sharing arrangement.
WS999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, loss or disclosure. Key measures include:
While WS999 takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You play an important role in keeping your account secure by choosing a strong, unique password and not sharing your login credentials with anyone. If you believe your account has been compromised, contact WS999 support immediately via live chat for an urgent security review.
WS999 retains personal data only for as long as it is necessary for the purposes for which it was collected, subject to any legal obligations that require longer retention. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal / audit requirements |
| Transaction and bet history | 7 years from transaction date | Financial record-keeping |
| Identity verification documents | 5 years from submission | Regulatory compliance |
| Support communications | 3 years from last interaction | Dispute resolution |
| Responsible gaming records | Duration of exclusion + 5 years | Player protection |
| Session and analytics data (anonymised) | Up to 2 years | Platform improvement |
| Marketing preferences | Until you withdraw consent | Consent-based |
When the retention period for a particular data type expires, WS999 will either securely delete the data or anonymise it such that it can no longer be linked to your identity. Anonymised aggregate data may be retained for analytical purposes beyond these periods.
As a WS999 player based in Pakistan, you have a number of rights in relation to your personal data. WS999 respects these rights and has processes in place to honour them promptly.
You can request a copy of all personal data WS999 holds about you at any time. We will provide this within 30 days of receiving a verifiable request from the registered account holder.
If any personal data WS999 holds about you is inaccurate or out of date, you have the right to have it corrected. Contact support and we will update the relevant records.
When you close your WS999 account, you can request deletion of your personal data. We will delete everything not subject to legal retention requirements within 60 days.
You can object to WS999 processing your data for marketing purposes at any time. You can also object to processing based on legitimate interest where you believe your interests override ours.
In certain circumstances you can ask WS999 to restrict processing of your data — for example, while a data accuracy dispute is being resolved.
You can request your personal data in a structured, machine-readable format where technically feasible, allowing you to transfer it to another service provider if you wish.
To exercise any of these rights, contact WS999 support via live chat or at support@ws999.biz. Requests will be processed within 30 days. WS999 may need to verify your identity before fulfilling a data request to ensure the request is coming from the genuine account holder and not a third party.
WS999 is strictly an adult platform. The minimum age to register and play at WS999 is 18 years. WS999 does not knowingly collect personal data from anyone under the age of 18.
During registration, users are required to confirm their date of birth. If WS999 has reason to believe that an account is held by a person under 18, the account will be suspended immediately, the account data investigated, and — if the suspicion is confirmed — the account closed and the data deleted except where retention is required to prevent future underage registration attempts from the same individual.
If you are a parent or guardian and believe a minor may have registered at WS999 using false age information, please contact support@ws999.biz immediately. WS999 will investigate urgently and take all necessary action to close the account and protect the minor's data.
WS999 may send you promotional communications about platform offers, PSL betting promotions, new game launches and bonus opportunities. These communications are sent only to players who have opted in to receive them during registration or through their account communication preferences.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect your ability to use the WS999 platform or receive important account-related notifications — such as deposit confirmations, withdrawal notifications, responsible gaming alerts or security warnings. These operational messages are sent regardless of your marketing preferences because they are essential to your account's functioning.
WS999 does not share your contact details with third parties for their marketing purposes. Any WS999 marketing communication you receive comes from WS999 directly, not from a third-party advertiser using your data.
WS999 reviews this Privacy Policy periodically and updates it when changes to the platform, applicable law or our data practices require it. When material changes are made — changes that affect what data is collected, how it is used, or how long it is kept — registered players will be notified via their registered mobile number or email address at least 7 days before the updated policy takes effect.
Minor updates — such as clarifications, corrections to wording or formatting changes that do not alter the substance of any data practice — may be published without advance notice. The "Last Updated" date at the top of this page always reflects the date of the most recent revision.
Your continued use of the WS999 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you disagree with a material change, you may close your account before the effective date and request deletion of your personal data as described in Section 11.
If you have any question, concern or complaint about how WS999 handles your personal data, or if you wish to exercise any of the data rights described in Section 11, please contact us through the following channels:
When contacting WS999 about a data request, please include your registered mobile number and a clear description of the request so we can verify your identity and process the request efficiently. We will not ask for your account password — anyone claiming to be WS999 support who asks for your password should be reported immediately.
Last updated: January 2025. This Privacy Policy replaces all previously published versions. The current version is always available at ws999.biz/privacy-policy.
You have read how WS999 protects your data. Register now and experience cricket betting, PSL, Live Casino and Ludo Games — all in PKR, all secured with the privacy practices described in this policy.
By registering you accept the WS999 Terms and Conditions and this Privacy Policy. 18+ only. Please play responsibly.